Contact Us
Got a question about one of our reviews, a correction to flag, or feedback on how we cover crypto gambling for US players? We want to hear from you. This page explains the best way to reach the team at Crypto Casino, and what to expect when you do.
Send Us an Email
Email is the most reliable way to reach us. Write to [email protected] and we aim to respond to every message within 48 hours, Monday through Friday. Messages received over the weekend are picked up on the next business day.
To help us get back to you quickly, please include a clear subject line — for example, "Review query: LuckyRollers" or "Correction: withdrawal speeds." The more specific you are, the faster we can give you a useful answer.
What We Can Help With
- Review accuracy — if you believe a fact in one of our casino write-ups is out of date or incorrect, let us know. Providing the specific page, the claim in question, and a source if you have one speeds things up considerably.
- Site feedback — suggestions on content, coverage gaps, or how we present information are genuinely useful and read by the editorial team.
- Editorial questions — queries about our methodology and how we rank sites, how we handle commercial relationships, or how our scoring works.
- Partnership and commercial enquiries — if you represent a crypto casino and want to discuss being considered for review, contact us at the address above. Inclusion in our rankings is determined editorially; a commercial relationship does not buy position.
- Press and media — journalists and researchers are welcome to get in touch for comment or background on crypto gambling in the US market.
What We Cannot Help With
We are an independent comparison and review site. We are not affiliated with any casino's customer-support team, and we cannot access your account, process withdrawals, resolve disputes with an operator, or retrieve funds on your behalf. For account-level issues, you will need to contact the casino directly.
We are also not able to give legal or tax advice. If you have questions about your obligations as a US player — including reporting gambling winnings or crypto gains — please consult a qualified tax or legal professional.
Responsible Gambling Support
If you or someone you know is struggling with gambling, please reach out for help rather than contacting us. The National Problem Gambling Helpline is available 24/7 at 1-800-GAMBLER (1-800-426-2537). You can also find further information on our responsible gambling page, including details of self-exclusion tools and support organisations.
Offshore crypto casinos may not offer the same player-protection or self-exclusion options as state-regulated operators. If you need to limit your play, contact the site directly and check what tools they provide.
A Note on Response Times
We review every message that comes in, but volume means we cannot guarantee a personal reply to every general comment or opinion. Review-accuracy queries and factual corrections are prioritised. If your message is time-sensitive, say so clearly in the subject line.
Terms, Policies and Disclosures
Our editorial standards, affiliate disclosure, and the terms governing use of this site are set out on the Terms and Conditions page. In short: Crypto Casino may earn commission when a reader signs up with a casino we list; that commercial relationship does not influence editorial rankings or ratings.
This site is intended for adults aged 18 or older (21 or older where required by your state). Crypto gambling at offshore sites operates in a legal grey area for US players. Always check the laws in your state before playing.